Privacy Notice

Privacy Notice – Personal Information Collection Statement (PICS)

This statement on the collection of personal data ("PICS") is provided to inform you, in accordance with data protection regulations, about:

the purpose for which your personal data, collected in connection with the use of this website ("website") or the purchase of products offered through it ("products"), will be used;
to whom your personal data may be disclosed;
and how you can request access to or correction of your personal data.

We may revise this PICS by updating this page. Please review it periodically to stay informed about any changes.

1. Data Controller

1.1 "We", "us", or "our" refers to the data controller responsible for your personal data.

2. Scope

This PICS applies to personal data of the following individuals ("you", "your"):

(a) Visitors – individuals who visit our website
(b) Users – individuals who purchase, request, or receive products
(c) Contacts – individuals who communicate with us via our website, email, or other means

3. What Data We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

From visitors:
- IP address or other unique device identifiers
From users:
- Username
- Account password
- Full name
- Email address
- Billing and shipping addresses
- Payment information
- Phone number
From contacts:
- Full name
- Email address
- Any other personal data you voluntarily provide

3.2 If you fail to provide mandatory information, we may be unable to grant access to the website, fulfill your order, or respond to your inquiry.

4. Purpose and Use of Data

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide our products and services, including:
- Order fulfillment and processing
- Account registration and maintenance
- Billing and payment handling
(b) To analyze and monitor website usage and generate statistics
(c) To personalize your website experience and identify preferences
(d) To improve our website and products based on your feedback
(e) For research and development, including testing and machine learning
(f) To provide customer support and respond to service requests
(g) For order-related communications (e.g., confirmations, shipping updates)
(h) For technical operations and project management
(i) To maintain the integrity and security of your personal data
(j) To prevent fraud
(k) To comply with legal obligations or government requests
(l) For direct marketing, but only with your explicit consent (see section 9)
(m) Any purpose directly related to the above

4.2 Your data will not be used for other purposes unless:

(a) You provide explicit consent
(b) The purpose is directly related to the original reason for collection
(c) Permitted or required under applicable laws and regulations

5. Data Sharing

5.1 We may disclose your data to:

(a) Our employees and management
(b) Our subsidiaries and their teams
(c) Shopify Inc., which manages our website and orders
(d) PayPal Holdings Inc. and other payment processors
(e) Product suppliers for shipping purposes
(f) Service providers, such as:
- IT providers
- Software vendors
- Data analysis firms
- Cloud storage services
- Credit bureaus
(g) Insurance companies and banks
(h) Legal, financial, and tax advisors
(i) Authorities or legal bodies where legally required
(j) Parties involved in corporate restructuring, mergers, or acquisitions

5.2 When using a third-party payment processor, your contract is directly with that provider. Review their privacy policies accordingly.

5.3 We ensure confidentiality through NDAs or contractual safeguards when disclosing your data.

5.4 We may disclose your data to others not listed here only with your prior notice and consent.

6. Cookies

6.1 Our cookie policy is part of this privacy notice.

(a) Cookies are small files stored on your device to enhance your experience.
(b) We use cookies to:
- Ensure proper technical functionality
- Remember preferences (e.g., language, login)
- Analyze browsing behavior to improve design
- Track interests for relevant content and products

6.2 Types of cookies we use:

Session cookies – temporary and deleted after browser closure
Persistent cookies – remain stored until expiration or manual deletion

6.3 Categories:

Essential cookies – necessary for site navigation and functionality
Functional cookies – remember user preferences
Performance cookies – help improve site efficiency and usability

6.4 Some third-party cookies may be used (see our full cookie policy).

6.5 Continued use of the site implies acceptance of our cookie usage unless explicitly denied or withdrawn.

6.6 You may disable cookies in your browser settings, though this may affect site functionality.

6.7 Cookies are stored only as long as necessary for their purpose.

7. Data Retention

7.1 We retain personal data only as long as necessary to fulfill the purposes it was collected for or as required by law.

7.2 Once no longer needed, data will be securely deleted.

8. Access & Correction

8.1 Under applicable privacy laws, you may:

(a) Request a copy of your personal data
(b) Request correction of inaccurate or outdated information

8.2 To make such requests, contact us using the information below.
We reserve the right to charge a reasonable fee for handling access or correction requests.

9. Direct Marketing

9.1 With your explicit consent, we may use your personal data for direct marketing purposes, including:

Product promotions
Discounts or offers
Product updates
Holiday greetings

9.2 We will only use your name and email address for direct marketing.

9.3 You may opt out at any time by emailing us or replying to a marketing message with "unsubscribe".